Monday - Saturday :- 09:00 AM - 05:00 PM
Sunday :- 09:00 AM - 04:00 PM

Phone :- +64 21 254 2753,
(09) 262 2240
Toll Free :- 0800 486 684


1. Free ACC treatment

Free ACC Treatment at Guardian Dental Care

The Accident Compensation Corporation began in 1974 and has continued helping citizens of New Zealand ever since. This is a wing of the government established to handle the various monetary compensations under various headings provided to the citizens.

Under this Free ACC treatment, dental injuries are included. This form of compensation includes payment for medical bills, treatment, help at home and work and help with your income while you recover.

In some cases of accidents, the dentures or oral prosthesis that a person is wearing comes off or is damaged. This cost is also taken care of under ‘treatment injury’ by the ACC.

In the case of dental injuries, these are the following points that are important to know for free ACC treatment.

Injuries to the mouth, gums and teeth that are caused by an accident, as a sporting injury or as a result of wrongful medical or dental treatment are covered. In case the damage to the teeth or dentures is due to normal wear and tear, decay and gum disease or if the treatment was carried out by a dental technician rather than a registered dentist or the damage occurred to the dentures while you were not wearing them, the costs will not be covered by ACC.

Guardian Dental Care is one of the ACC recognised clinics and our expert dentists will help you fill out the necessary claim forms for the dental work post accident or injury. Once ACC has assessed the claim, they will write back to you to let you know whether or not your claim has been accepted.

In most cases, our dentists will treat you and ACC will pay part of the cost. ACC generally can only pay a certain amount towards your treatment and any additional cost will be borne by you.

The regulation amount that ACC contributes may be affected by the following

The type of treatment requested for the injury and the condition of your mouth, dentures and teeth before the injury happened.

It is important to discuss costs and payment arrangements with our dentists at Guardian Dental Care before starting treatment.

One of our top demanding services: Free Treatment for under 18

Children in New Zealand who meet the eligibility criteria for government funded health and disability services are entitled to free dental and oral health care from birth up to their 18th birthday. In order to avail this benefit, one has to enrol the child for this benefit soon after their birth and schedule at least one oral health appointment before the child is 2 years of age.

The number to call for enrolment or queries on this matter is 0800 4 TOOTH (0800 4 86684). Parents are generally given an enrolment form from Plunket before their child is 15 months old.

The local District Health Board disburses the dental health benefits. There are a number of registered dental healthcare clinics in each district that have a contract with the local district health board and we, Guardian Dental Care are one of the demanding clinics.

Here are the services that are covered under this programme:

  • Standard oral examinations to ensure general oral health and to check for infections if any
  • Radiological examinations as and when deemed necessary by the dentist
  • Teeth cleaning to get rid of plaque, tartar and other bacterial build up
  • Fluoride treatment to help make the tooth surface resistant to decay
  • Fissure sealants that are painted onto the tooth surface to prevent decay
  • Tooth fillings to fill cavities caused by decay
  • Extractions to remove badly damaged teeth

Please note that any orthodontic treatment (braces to correct malalignment of teeth) is not covered under this programme. However, other dental conditions not covered in the list above may also be partially paid for. In order to know how to partially fund some of the other dental care costs, do feel free to contact our dentists at Guardian Dental Care.

It is encouraged that children are brought in for regular periodic dental checkups as these can often prevent large scale dental issues in the future. It helps to be positive about oral healthcare around children and schedule appointments at times when the child is not tired so that they are motivated to come to the clinic.

Have free Winz quotes from Guardian Dental Care

If a patient is living on government aid or is from the low income group, he/she may be eligible for WINZ dental benefits. WINZ stands for Work and Income New Zealand and to qualify for emergency or urgent dental care for yourself or your child, you have to fall under a certain level of income per week/year and have assets (second property, money in the bank) below a certain sum of money. In addition to economic status, the other conditions that have to be met include:

  • The patient or parents of the patient (minor) are citizens of New Zealand or permanent residents.
  • They have to be above 16 years of age.
  • They must have an urgent and immediate need for healthcare.

Through WINZ you can get up to $300 worth of urgent dental care. Such a payment is generally not paid more than once annually. Depending on the urgency of the dental condition and the economic state of the patient, the amount may vary.

We, at Guardian Dental Care, have registered dentists who will be able to provide you with a quotation for your dental treatment free of cost that you may take to WINZ to ascertain what part of that amount may be available to you as benefit.

These are the steps to follow if you want to apply for WINZ dental benefits:

Step 1: Our dentists will fill in what is known as an ‘Emergency Dental information form’ out for you on request.

Step 2: You can apply for the benefit online on myMSD portal where you will be asked to upload the form that you received from us at Guardian DentalCare.

Step 3: In case you cannot apply online there will be an option for you to take an appointment to go and meet a representative of the MSD.

Step 4: Once your claim is processed, the MSD will give you a payment card with money loaded onto it to use for our services at Guardian Dental Care.

Step 5: We do accept MSD payment cards so you can have your dental services and pay for them with it at any of our clinics.

Why Are Mouth Guards A Necessity

Most people find it hard to imagine how their mouth would look like if they lost one or two front teeth. We at Guardian Dental Care advise you to use mouth guards when participating in contact sports and outdoor games.

What do they do?

Mouth guards have a simple job- they help cushion any blow to the face, which in turn helps in minimizing the risk of injuries to your face, tongue, lips, jaw and teeth. The protectors cover the upper teeth since they take the brunt of the action more as they stick out more.

What Are The Types of Mouthguards?

At Guardian Dental Care, we prescribe among the following

  • Custom-made: These will be made by us personally and it will fit comfortably in your mouth.
  • Boil and bite: These can be found in regular sporting goods store. As the name states, they first have to be softened in boiling water and then inserted in the mouth, to allow it to adapt to the shape of your mouth.
  • Stock: They come pre-formed and ready to wear. As a result they are inexpensive but don't fit well. Also to consider is the fact that they can be bulky and make breathing and talking difficult.

Mouthguard Care and Replacement Tips:

Talk to our dentists and they will guide you regarding when to replace your mouth guard. It is advisable to replace it immediately if it gets damaged. Along with replacement here are some tips on how to care for it:

  • Regularly clean the mouth guard in soapy water or brush with toothpaste. Rinse it thoroughly after using soap.
  • Keep your mouth guard in a container with vents so that it can be dry and also prevent bacteria from growing.
  • Don't leave the mouth guard in sun or hot water.

Mouth guards should be used while playing any contact sport. For any further queries, you can contact our dental team at Guardian Dental Care.